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Trading Hours
FOREX.com's trading desk is open 24 hours daily from 5:00pm ET Sunday through 5:00pm ET Friday.
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Currency Pairs
24-hour trading is available in 37 currency pairs: EUR/USD, USD/JPY, GBP/USD, USD/CHF, USD/CAD, AUD/USD, EUR/JPY, EUR/GBP, EUR/CHF, GBP/JPY, AUD/JPY, CHF/JPY, EUR/AUD, GBP/CHF, NZD/USD, NZD/JPY, EUR/CAD, CAD/JPY, AUD/NZD, AUD/CAD, GBP/CAD, GBP/AUD, EUR/NZD, GBP/NZD, AUD/CHF, NZD/CHF, NZD/CAD, CAD/CHF, USD/HKD, USD/SGD, SGD/JPY, USD/NOK, USD/SEK, USD/DKK, EUR/NOK, EUR/SEK and EUR/DKK.
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Dealing Spread
At FOREX.com, you can trade on dealing spreads as low as 1-2 pips on the most widely traded currency pairs. And with our fractional pip pricing, you gain an extra digit of precision so that you can take advantage of smaller price movements.
Clients who trade on news or other events may prefer the extra control fixed spread pricing provides. While we strive to offer fixed bid/ask spreads at all times, during occasions of extreme volatility we may temporarily widen spreads to reflect available market liquidity.
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- Mini Accounts:
Minimum transaction size for mini accounts is 1/10th standard sized lot, or 10,000 of the base currency, with a minimum margin deposit of 0.5% (200:1 leverage). For example, a US$10,000 position would require an initial margin deposit of US$50.
- Standard Accounts:
Minimum transaction size for standard accounts is 1 lot, or 100,000 of the base currency, with a minimum margin deposit of 1% (100:1 leverage). For example, a US$100,000 position would require an initial margin deposit of US$1,000.
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Fees
FOREX.com charges no trading commissions or transaction fees, we are compensated for our services through the bid/ask spread. At FOREX.com clients, can trade on spreads as tight as 1-2 pips on the most widely traded currency pairs.
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Price Quotes
FOREX.com clients have the ability to execute trades directly from real time streaming bid/ask quotes. Live prices are continuously published to clients via FOREX.com's trading platform, and traders can at any time click on the current bid or offer and instantaneously execute a trade. Prices are updated automatically as market conditions dictate. On average, FOREX.com traders make 100,000 prices per day.
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Trading over the Internet
Executing a deal with FOREX.com via the Internet is a simple two-step process. Simply enter the number of lots and then click on the bid (buy) or offer (sell) for the currency pair you wish to trade - your deal is automatically executed. The dealing software automatically calculates the initial margin requirement based upon the notional amount of the deal, and if sufficient funds are available in your account, will accept the transaction. Deals are confirmed online, normally within one second, and the system instantaneously updates both your open position and calculates your current P&L.
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Phone Trading
Live clients may trade over the telephone 24 hours a day, from Sunday at 5:00pm ET through Friday at 5:00pm ET. When trading via phone, our dealers will quote the same tight spreads available via the dealing platform. All trades executed via the phone are subject to a pre-deal margin availability check and will be manually entered into the customer's account for integrated P&L analysis and reporting. All telephone calls are recorded for the safety of both parties.
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Order Types*
FOREX.com's dealing platform provides sophisticated order entry and tracking. Orders may be entered at any rate - inside or outside the existing spread - using the following order types:
- Limit orders
An order with restrictions on the maximum price to be paid or the minimum price to be received.
If a trader is long USD/CHF at 1.4627, a limit order would be entered to sell dollars above that price, for example, at 1.4800.
- Stop Loss orders
Order type whereby an open position is automatically liquidated at a specific price. Often used to minimize exposure to losses if the market moves against an investor's position.
If the trader above is long USD at 1.4627, a stop loss order could be left at 1.4549, in case the dollar depreciates below 1.4549.
As a rule, sell stops are filled on our bid, and buy stops are filled on our offer. This allows FOREX.com to fill client stop orders at the rate they requested in almost every case. In the rare instance that the market gaps over a requested rate, the stop is filled at the best available price. This is an important point for traders who are accustomed to being filled on sell stops when the offer reaches the requested order rate. For example, if a stop order is placed to sell USD/CHF at 1.4549, the trader will be filled when the bid reaches 1.4549 (i.e. the bid/offer is 1.4549/54).
- One Cancels Other orders (OCO's)
A contingent order providing that one part of the order is cancelled if the other part is executed. This is a particularly useful order type in that it allows traders to execute specific trading strategies based on technical analysis - without having to watch the market tick by tick.
As above, with the trader long USD/CHF at 1.4627, a typical OCO order would be a stop loss at 1.4562 and a limit (take profit) at 1.4700. If one part of the order is filled, the other is automatically cancelled.
- If / Then Single
A conditional order providing that if the first order ("If" order) is executed, the second order ("Then" order) is activated as a live, single order.
In cases where the If order does not execute, the Then single order will remain dormant. When either part of an If / Then order is cancelled, all parts of the order are cancelled as well.
An example of an If / Then single order would be to first place an 'If' limit order to buy EUR/USD at 1.0690, fifty points below the current market rate of 1.0740. The 'Then' part of the order would be a limit sell order to take profit at 1.0770 (eighty pips above the 'If' order execution rate of 1.0690). If the market dips to 1.0690 the 'If' order will execute and the 'Then' leg of the order will become active. Note: the 'Then' order could also have been a stop loss order at 1.0650 (forty pips below the execution rate of 1.0690).
- If /Then OCO
A conditional order providing that if the first order ("If" order) is executed, the second order ("Then" order) is activated as a live, One Cancels Other (OCO) order. The execution of either one of the two 'Then' orders automatically cancels the other.
In cases where the 'If' single order does not execute, the 'Then' OCO order will remain dormant. When any part of an If / Then OCO order is cancelled, including either leg of the OCO order, all parts of the order are cancelled as well.
An example of an If / Then OCO order would be to first place an 'If' limit order to buy USD/JPY at 118.80, fifty points below the current market rate of 119.30. The 'Then' part of the order would be an OCO order: one leg of the OCO could be a limit sell order to take profit at 119.60, (eighty pips above the execution rate of 118.80) the other leg a stop loss order to sell at 118.50 (thirty points below the execution rate). If the market reaches 118.80, the 'If' single order is executed, and the 'Then' OCO order is activated. If activated, the execution of either leg of the 'Then' OCO order automatically cancels the other.
For step by step instructions on how to place orders on the trading platform, see our User Guide.
All of the above orders may be entered as Day Orders, entered today and good until end of NY business day (1700 ET). Or, clients may choose to enter a Good 'til Cancelled Order (GTC), which is valid for 90 days or until the order is executed or cancelled. Orders remain open until they are triggered or cancelled. If you close out a position manually, you must cancel any order(s) relating to that position.
* Placing contingent orders may not necessarily limit your losses.
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- First In First Out (FIFO)
Open positions are closed according to the FIFO accounting rule. All positions opened within a particular currency pair are liquidated in the order in which they were originally opened.
- Stop Loss Orders
As a rule, sell stops are filled on our bid and buy stops are filled on our offer. This is an important point for traders who are accustomed to being filled on sell stops when the offer reaches the requested order rate. For example, if a stop order is placed to sell USD/CHF at 1.4549, the trader will be filled when the bid reaches 1.4549. In the rare instance the market gaps over a requested rate, a stop order is filled at the best available price.
- Limit Orders
Sell limit orders are filled when the bid reaches the requested rate; limit orders to buy are filled on the offer. For example, a limit order to buy EUR/USD at 1.0456 will be filled when FOREX.com's offer hits 1.0456.
- Good Til Cancelled (GTC) Orders
All GTC orders remain open until they are triggered or cancelled. If you close out a position manually, you must cancel any order(s) relating to that position.
- Orders left over the weekend or holidays
Orders left pending at close of trading on Friday at 5:00pm ET or placed over the weekend are subject to a gap open on Sunday evening when FOREX.com starts trading at 5:00pm ET. For both stop loss and limit orders - if your order is triggered due to news, events or other fundamental factors, it will not be executed over the weekend. Your order WILL be executed at the prevailing price when FOREX.com's trading desk opens Sunday. Because of the additional gap risk involved, you may want to reconsider leaving open orders over the weekend or holidays.
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Margin
The maximum available margin is .5% (200x leverage) for mini accounts and 1% (100x leverage) for standard accounts. Higher leverage magnifies both your gains and losses, traders always have the option of employing a lower degree of leverage.
The minimum margin requirement is approximately $50 per lot in a mini account and approximately $1000 per lot in a standard account. The requirements for leverage may vary with account size or market conditions, and may be changed from time to time at the sole discretion of FOREX.com.
If the unrealized P&L of your net total open position falls below your margin balance, your account is under margined and all your open positions may be liquidated. To avoid liquidation of your positions, do not use your entire account balance as margin for open positions. Instead, leave enough funds in your account to withstand a market movement against your open positions. We suggest you always use stop loss orders in an attempt to limit your downside risk.
Please contact FOREX.com client services should you wish at any time to use a lower degree of leverage or otherwise adjust the margin settings in your account.
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FOREX.com clients have the opportunity to earn interest on positions left open overnight - at all margin levels. The amount of interest that can be earned depends on the direction of the open position and the interest rate differential between the two currencies involved. For example, UK interest rates are significantly higher than Japan's, so if a trader is long GBP/JPY (i.e. holding British Pounds), they can earn interest on the roll. Conversely, if a trader is short GBP/JPY (i.e. holding yen) they will pay interest on the rollover.
FOREX.com automatically rolls forward all open positions to the next day's value date following the close of NY trading at 1700 ET. Rollover credits or debits are reflected in the unrealized P&L of the open position, and a rollover report (available in the "Reports" tab of the trading platform) provides additional detail of rollover activity.
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Daily Housekeeping
Daily Housekeeping will occur each evening at 1700ET and will last approximately 5 minutes. During that time, back office staff will conduct daily rolls and important system maintenance tasks will be performed. Online trading MAY be unavailable, but we will accept phone orders.
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Confirmations
Deals are confirmed on screen, typically within one second. Full transaction details may be accessed on screen as well, including date, time, rate, notional amount bought and sold, USD value, and reference number.
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Reporting
The dealing software tracks all trading activity in real time, allowing clients to view current open positions, real-time profit and loss, margin availability, account balances, and all historical transaction details directly on-screen.
In addition, by clicking on the 'reports' tab on the menu bar, clients may access five ad hoc reports:
Account Value Summary - an online monthly account statement. View current account balance (realized P&L) for a selected month, as well as all deposits, withdrawals, interest earned, and fees charged (if any).
Detailed Transaction Listing - lists complete trade detail for any selected date range, including deal date, currency pair dealt, trade direction (buy or sell), contract size for both currencies in the pair dealt, and executed deal rate.
Open FX Positions - a summary view of all open positions, including contract size, USD value, average rate of open positions, reval rate (current market rate), and unrealized P&L. This report supplements real-time position information available in the position management screen of the trading platform.
Order History - provides detail on all order activity for a selected data range, including order entry date and time stamp, listing of all cancelled and/or executed orders, along with its reference number. The Log Entry column provides a confirmation number and action detail for any order.
Rollover History - provides rollover details for any transaction held open past 1700 EST, including rollover rate and USD value. May be generated for any given date range.
Note: All reports can be printed and/or exported into Microsoft Excel via a simple cut and paste.
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Account Statements
Customer account statements are provided online in the Reports section of the trading platform. Customers have access to a full suite of available reports, including account value summary, detailed transaction listing, open positions, etc. Reports may be generated for any date range, and printed or saved for future reference. For more information on the available reports, please see our user guide.
Monthly account statements are mailed upon request only. To receive monthly account statements by mail, you must complete and return a Request to Receive Monthly Account Statements by Mail.
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Funding Your Account
There are four easy ways to fund your account.
Existing clients may fund their trading account immediately by logging into MyAccount.
- Credit Card*
Deposits via Visa and MasterCard are accepted. You must login to MyAccount to fund your account via credit and debit card.
Please click here to start the credit card deposit process.
*All card-based transactions are automatically converted to US Dollars; you may incur additional fees by your card issuer for currency conversion.
- 2. eCheck (ACH Payment)
eChecks are a quick and secure way to transfer funds between your bank and FOREX.com account. We accept deposits from US bank accounts only. eChecks may take 2 – 5 business days to clear and be credited to your trading account. Click here to log into MyAccount, our secure client area to make an eCheck deposit to your FOREX.com account.
- Wire Transfer - The fastest and easiest way to fund your account
Funds sent via wire are typically received by FOREX.com within 1-2 business days. All wire transfers should include the client's name and account number in the reference section of the wire. Please be sure that the beneficiary is listed as FOREX.com.
- Personal or Business Check
Funds sent via personal or business check generally take 5-10 business days (from date of receipt) to clear and be credited to client's trading account, This can vary depending on the bank and state of issue. International checks may take several weeks to clear.
Please make all checks payable to "FOREX.com" and mail to:
FOREX.com, 550 Hills Drive Bedminster, NJ 07921.
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Withdrawal Requests
To withdraw funds from an existing account, please login to MyAccount.
Withdrawal requests are processed within two (2) business days of receipt. There is no fee for withdrawal requests via check. Withdrawal requests via wire transfer will incur a $25 fee for wires within the United States, and $40 fee for international wires (including Canada).
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